1. Introduction
Welcome to ClassAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered school management platform.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- School/Institution details and role
- Student and parent information (for authorized school administrators)
- Academic records and attendance data
- Communication and messaging data within the platform
- Payment and subscription information
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data and analytics
- Cookies and similar tracking technologies
- Log files and system performance data
2.3 Information from Third Parties
- Authentication providers (if using social login)
- Payment processors for subscription management
- Analytics and service providers
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our school management services
- Processing academic records, attendance, and timetables
- Facilitating communication between teachers, students, and parents
- Generating AI-powered insights and recommendations
- Managing subscriptions and processing payments
- Sending important notifications and updates
- Improving our services and user experience
- Ensuring platform security and preventing fraud
- Complying with legal obligations
- Analyzing usage patterns and performance metrics
4. Data Security
We implement robust security measures to protect your information:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Secure authentication and authorization mechanisms
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions
- Secure data centers with physical and network security
- Regular backups and disaster recovery procedures
- Employee training on data protection and security
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Within Your School: Authorized administrators, teachers, and staff can access relevant student information
- Service Providers: Third-party vendors who assist in providing our services (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Protection: To protect the rights, property, or safety of ClassAI, our users, or others
6. Student Data Protection
We take special care in handling student information:
- Student data is used solely for educational purposes
- We comply with applicable education privacy laws (FERPA, COPPA, etc.)
- Parents/guardians have the right to access and request deletion of their child's data
- We do not use student data for advertising or marketing purposes
- Schools maintain control over student data and access permissions
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of data processing
- Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@classai.in
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Measure the effectiveness of our features
You can control cookies through your browser settings, but disabling them may affect platform functionality.
9. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Academic records may be retained according to educational regulations and school policies. After the retention period, we securely delete or anonymize your data.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Children's Privacy
Our platform is designed for use by educational institutions. We do not knowingly collect personal information from children under 13 without parental consent or school authorization. Parents and schools have the right to review and request deletion of student data.
12. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of ClassAI after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
15. Compliance
ClassAI is committed to complying with applicable data protection laws and regulations, including but not limited to GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), FERPA (Family Educational Rights and Privacy Act), and other relevant privacy laws in jurisdictions where we operate.